Belvoraine privacy policy

1. Information we collect

When you register, we collect your name, email address, phone number and country of residence. To meet identity verification (KYC) and anti-money-laundering requirements, we or our partner brokers may also collect a government-issued ID and proof of address. We automatically collect limited technical data such as IP address, browser type and device information to keep your account secure.

2. How we use your information

• To create and manage your Belvoraine account
• To verify your identity and prevent fraud
• To connect you with a regulated partner broker
• To provide customer support and important service updates
• To improve our platform, using aggregated and anonymised data

3. Sharing your information

We share personal information only with partner brokers that execute your trades, trusted service providers bound by confidentiality agreements, and authorities when required by law. We do not sell or rent your personal data to anyone.

4. Cookies

We use essential cookies to keep you signed in and analytics cookies to understand how the site is used. Our language switcher is powered by Google Translate, which may set its own cookies. You can control cookies in your browser settings.

5. Data security and retention

Your data is protected with 256-bit encryption in transit and at rest, strict access controls and regular security reviews. We keep personal information only as long as needed to provide our services or meet legal obligations.

6. Your rights

You may request access to, correction of, or deletion of your personal information at any time, and withdraw consent for marketing communications. Email support@belvoraine-ca.com and we'll respond within 30 days.

7. Changes to this policy

We may update this policy from time to time. Significant changes will be announced on this page and, where appropriate, by email.